Three Days of the Wonderful Nile
It was an amazing cruise experience! The three days from Luxor to Aswan were great. Everything was well organised and the temple was breathtaking. Thanks to Enjy for his great support. Enjy made my trip perfect. I really recommend it.
Sightsee24341267631 · gru 2025 · przez Tripadvisor · Przetłumaczone
Unforgettable Memory of Nile
We had a perfect experience on the Nile Cruise. Best thanks to my tour operator Enjy for helping us out throughout the trip. Food is amazing and the sunset view is wonderful.
Ruiyi_Z · gru 2025 · przez Viator
An unpleasant experience
I booked a 2-night, 3-day Nile cruise from Luxor to Aswan, and what should have been a relaxing experience turned into an extremely stressful and frustrating ordeal.
Two days before the cruise, I suddenly received a WhatsApp message saying that the standard cabin I had booked months in advance was “not available anymore” because everything was fully booked. I was told I now had only two options:
1. Pay an additional 250 USD in cash to “upgrade” to a deluxe cabin, or
2. Cancel and get a refund, effectively ruining my entire Egypt itinerary.
When I contacted Viator, they initially framed the cancellation as “technical issues,” which was clearly not the case. The whole situation felt like intentional last-minute upselling — essentially blackmail. By that point, canceling would have destroyed my plans, so I reluctantly agreed to pay the extra amount (which I had to negotiate to pay in Egyptian pounds because I am not from the USA and did not carry USD).
Upon arrival, things didn’t get better.
• The receptionist had absolutely no idea about my booking, even though I showed him the confirmation.
• Communication was extremely difficult because the staff’s English was very poor. They tried to help, but I had to ask the same questions multiple times to get basic information.
• The ship itself was nowhere near “deluxe.” The AC smelled terrible, the furniture was old and worn-out, and the bathroom had wooden tiles that were unevenly installed.
• My cabin was located near the back of the ship, and I constantly smelled fumes, likely because it was close to the engine room.
• The rooms were clean-ish, nothing more. The food was ok-ish, definitely not what you’d expect after being forced to pay for an upgrade.
• The “breakfast/lunch box” provided during the transfer to Aswan was honestly a joke — extremely poor quality and not what you’d expect on a supposedly upgraded cruise experience.
To be fair, the drivers who handled the transfers were very polite, clean, and drove safely. They were the only part of the service that felt professional.
The guides also often arrived late or changed the meeting times without notice, which added unnecessary stress. Nearly every day, I had to text the coordinator to figure out what was happening next.
What saved the experience slightly were the Nile itself and the incredible temples — the natural beauty and the sights are stunning. But the cruise operator had nothing to do with that.
Overall:
This was a deeply unpleasant experience, marred by poor organization, terrible communication, and what I genuinely believe was a deliberate attempt to upsell at the last minute. I left feeling cheated and stressed rather than relaxed. The Nile deserves better than operators who treat customers this way.
I absolutely do not recommend this cruise or this company.
Ioannis_K · lis 2025 · przez Viator
Amazing Luxor Tour
Our guide Nervien in Luxor was so incredibly kind and knowledgable, she really made the experience so much better for us!
K5760LPjordand · lis 2025 · przez Tripadvisor
A Journey along the Nail
Maria is the perfect guide in Luxor with rich knowledge and kindness and I could cover all the main places and had a really great time.
Explorer49649606131 · paź 2025 · przez Tripadvisor
Day tour of Luxor
Nervien Was a great tour guide, provided great insight and was able to answer any questions we had. Her English was also
very good. We enjoyed our day tour in Luxor
951shanew · paź 2025 · przez Tripadvisor
Not great sadly
Unfortunately we did not have the best experience with this package. When we first arrived on the boat, one of the boat managers was not aware of our arrival and came at us quite aggressively saying we were not on this boat and kept questioning who sent us there. After speaking with the tour rep, he suddenly switched and became very welcoming, seemed very fake. The tour guides for the temples were great — however our tour guide in Luxor pressured us to fill out our reviews in the middle of the tour and send her screenshots to make sure they were positive which was a bit fishy/strange and honestly makes me question all these positive reviews. Also most of our tour time at the temples were eaten up by waiting for other guests because they lump you in with other passengers from other boats and it took a while to get everyone together which was annoying. Lastly, at the end of the cruise, we left a tip at checkout but afterward they chased us down and demanded 600 pound tip which rubbed me the wrong way because that’s not how tipping works and we already left one. It is like they expect a tip for everything, even for doing their job at the bare minimum. Sorry for the long review and I normally don’t write anything if it is not positive, but wanted to let any future guests know how our experience went. Otherwise the trip coordinators had overall good communication and we were able to reach out to them when we encountered all these issues.
ambervD4500VP · paź 2025 · przez Tripadvisor
Wonderful tour guides
Really excellent experience overall. The highlights were the private tours of Aswan with Rita, and Luxor with Nervien. Both of the tour guides were really fun, informative, professional and helped us to avoid the busy crowds.
Y6594SUliamc · paź 2025 · przez Tripadvisor
Great experience
The experience was great overall. Food on the cruise top quality, friendly staff and knowledgeable guides :) highly recommend
395martynab · paź 2025 · przez Tripadvisor
Excellent guide
Nervien was fantastic!! Very knowledgeable, friendly, and I learned so much about the temples. Relaxed pace and comfortable car ride with no worries. Her English was excellent and I felt lucky to have her as my guide.
Prashanya · paź 2025 · przez Tripadvisor