Unreliable Service and Poor Communication – A Disappointing Experience
We booked a pick-up from our hotel (Royal Savoy), but no one showed up. Despite waiting for over an hour and sending multiple messages, we received no communication or updates. With no response, we were forced to cancel our plans for the day, which left us deeply disappointed. Two hours later, we finally received a call with an apology and an offer for a free tour as compensation, but by that point, the damage was done. This experience was frustrating and unprofessional. We won’t be using this tour company again, and I recommend avoiding them if you’re looking for reliable service.
Gehad_W · oct 2024 · vía Viator
Private sightseeing tour for a couple
Premium rated city tour, covering the most important points of Sharm El Sheik. Very kind and professional tour guide. Comfortable transportation. We recommend it to be done in the evening hours, for picturesque views at Sharm panorama point.
Łukasz S · oct 2024 · vía Tripadvisor
Guida top
Guida partecipe che spiega in modo appassionato la storia di Sharm e delle strutture visitate. Esperienza culinaria molto apprezzata
Mattia_N · oct 2024 · vía Viator
Great !
My tour guide Rana was wonderful! Very punctual and organized. We saw everything on the tour. She knew a great deal about each site.
Maria_B · oct 2024 · vía Viator
Rubbish
Never turned up and no contact at all tried customer service no response an normally great service but it that's more the sub contract
anthony_s · sept 2024 · vía Viator
brilliant trip
The trip was amazing. Mo Salah is brilliant guide, very nice and chatty. Have a lot knowledge about places we went. 100% recommend
Guide595564 · sept 2024 · vía Tripadvisor
Ok trip but not as advertised
The church and mosque were lovely to visit and the guide was very knowledgeable. Didn't get Togo inside of mosque. Didn't get all that was advertised never got to seem nama bay either which was disappointing as one of the reasons we picked this trip.The guide wasn't there to pick us up so language barrier with driver to get collected and returned. Guide only appeared at first stop and then left once we was left in old town to do some shopping. Guide was also distracted and on his phone alot of the time.
Samantha_H · sept 2024 · vía Viator
Brilliant tour, highly recommend 👌
Absolutely fabulous 👌! Our guide was very knowledgeable, polite and eager to answer all our questions. The tour was very interesting, we found out a lot of facts about religion, history and cultural diversity. Highly recommend !
Ewa_P · sept 2024 · vía Viator
Centro histórico con el mejor guía ( muy culto)
Puntualmente recogidos en la puerta de nuestro hotel fuimos a visitar la primera de las mezquitas de belleza espectacular. En esta no accedimos al interior pues está reservada para musulmanes . Después fuimos a la iglesia cristiana copta , curiosa con unos frescos impresionantes. Finalmente accedimos a otras mezquita , esta si la pudimos visitar por dentro. Para las mujeres que no vayan cubiertas te ceden ropa . Nuestro guía KUTA , fue lo mejor pues no solo se dedicó a enseñarnos los lugares sino que nos explicó historia de Egipto y de cada lugar a visitar. Lo cual agradecíamos mucho para entender mejor las peculiaridades del país. Después tiempo para compras . Visitas un centro de perfumes y especias y después otro de artesiana . Es opción tuya comprar o no. Al final hicimos una parada y nos invitó a un helado y un café. Un tour de 10 !!! El guía lo mejor!
EsterG · ago 2024 · vía Viator
Tour eccezionale
Fantastico tour con Mö salah davvero eccezionale guida perfetta gentilissimo e disponibile, spero di incontrarlo nuovamente
R954ALfrancescab · ago 2024 · vía Tripadvisor
