Full day of fun.
Mahmoud was an excellent tour guide and showed us all around Alexandria. Had fun at all the stops and enjoyed the lunch. The only downsides were the fairly long walk (NOT 3 minutes) from the cruise ship to the meeting point, and the somewhat rundown appearance of the tour van.
Douglas_G · lis 2025 · przez Viator
Unsafe, Extremely Disorganised, and a total failure
This was, without question, the worst tour experience I have ever booked. I urge others to avoid it.
1. Zero Communication & Safety Risk:
The tour guide never contacted us after booking. The provided meeting location was completely incorrect, literally mapping to an unsafe spot near Alexandria Port. We had to rely on a friend's driver to drop us at the Cecil Hotel at 9:00 AM. We were left stranded with no guide and no contact until we reached out to Viator customer support ourselves. When the guide finally called, he directed us to walk for 30 minutes to meet him. Being left stranded and feeling completely unsafe in an unfamiliar country is unacceptable.
2. Poor Guide Quality:
Once the tour finally started, the guide's performance was subpar. His English was very poor, making it nearly impossible to communicate effectively or understand the historical explanations.
3. Itinerary Failure:
The tour failed to deliver the promised itinerary. Key sites, like the Citadel of Qaitbay, were not visited. We spent most of the time driving, with the guide simply pointing out major attractions from the car with a quick "it's on the right," rather than stopping or entering.
This tour was a complete waste of money and severely impacted our day. The organization was non-existent, and the failure to confirm the meeting point put our safety at risk. I demand a full refund.
Taylor_M · lis 2025 · przez Viator
Alexandria highlights
Excellent experience covering the main sights to see in the limited time available. There were 15 of us in the small comfortable coach led by our very knowledgable and efficient guide Mahmout.
Highlights were a short visit to the amazing futuristic library; the catacombs; and the royal palace grounds. 7 hour tour including optional lunch. Back to the port for cruise liner.
Well recommended.
Jacko48 · lis 2025 · przez Tripadvisor
Amazing tour of Alexandria with amazing driver and guide
I took the Alexandria tour with multiple cultural and archaeological stops throughout the city. Essam, the driver, was excellent, calm (which is essential for driving in Egypt!) and always smiling, despite the traffic. Macy, the guide, was fantastic, kind, and genuinely wanted me to have a wonderful day that met my expectations, even suggesting additional options (e.g., short stops) to add to the itinerary. In fact, it was my best tour since arriving in Egypt, and that's largely thanks to her. At the Library of Alexandria and the Sadaat Museum, Shaza, the guide at this small museum, was very professional and extremely knowledgeable about everything on display. It was a full and very interesting day, especially thanks to Macy's work. I have rarely seen a guide so attentive to her clients' needs!
E1189FSalexandrec · paź 2025 · przez Tripadvisor
Do the right thing, book this tour!
Flawless!! What an amazing day in Alexandria! Our guide Paula met us right on time with an expert driver in a comfortable air conditioned coach. All needs were met without hesitation, driver was professional and courteous. Paula was extremely knowledgable and it felt less like being on a tour and more like having a friend show you around their hometown. Through the chaos of a bustling city we were well cared for and even when we had a specific request, he made a phone call and made it happen. Lunch was amazing as well. Don’t miss your chance to see the city as a local! Can’t say enough about the perfect day we spent is Alexandria.
Paul_F · paź 2025 · przez Viator
Relaxing day sightseeing in Alexandria
Our guide, Mahmoud was excellent and very knowledgeable. We took this Tour as a shore excursion and pick up was easily found just outside the Port gates near the Mosque.
GEORGE_A · paź 2025 · przez Viator
Walid was an excellent...
Walid was an excellent guide. Saw many different areas of Alexandria. It was a full day in a small passenger van. Lunch was ok.
Lisa_T · paź 2025 · przez Viator
Excellent Guide Mohamed
Mohamed our tour guide is very knowledgeable professional very helpful he explained and showed us the sites in Alexandria
Josie_D · paź 2025 · przez Viator
We had a wonderful tour...
We had a wonderful tour with Mahmut! He was extremely passionate when telling stories and explaining the rich history of Alexandria, which made the experience engaging and memorable. At one point we even crossed paths with another tour guide, who described Mahmut perfectly: “He’s the ChatGPT Egyptian version”—and we couldn’t agree more!
The tour gave us a great overview of Alexandria. If we had one wish, it would be to spend more time exploring the Library, as it’s such an iconic landmark. Also, we believe the lunch could be improved a bit considering the overall price of the tour.
Overall, Mahmut is a fantastic guide and we truly appreciated his knowledge, enthusiasm, and friendly energy.
Paula_C · paź 2025 · przez Viator
worst experience ever. avoid at all cost
horrible experience. we were booked and ticketed for a 11:00 am private tour. when we got to the appointed pickup area. no one from our tour was there. we were swarmed by aggressive tour operators that upset our child extremely. we contacted the tour operator and they told us we were suppose to be on an 8:00 am group tour which wasn’t what our ticket indicated. we were not offered any help. eventually tripadvisor authorized a refund but that doesn’t replace the lost experience or help the emotional trauma the child went thru.
778leeannam · paź 2025 · przez Tripadvisor