Avoid this tour company at all costs!!!!!
I have booked with viator for 40+ times and so far and this is the worst tour I had ever experienced. First, the pickup time was 3:30 and they confirmed it at 23:45 leaving with only 3 hours of sleep. Second, they left me waiting in the lobby until 6:00 in morning, during this time I tried to call and text them for updates and they just keep ignoring them. Third, when we finally reached Abu Simbel only to find out that there was only a 10 minutes explanation by the guide and a mere 45 minutes of free time. Not to mention there is no time for us to buy breakfast and lunch, the guide is a racist, he makes fun of our nationalities, and the bus is shabby with zero leg rooms, also the pit stop they give us is in a middle of nowhere with extremely dirty toilets and overpriced drinks. Finally, After 14 hours of hunger, exhaustion, humiliation and trauma I made a conclusion; DO NOT BOOK YOUR TOUR WITH THEM!!!!!!
Jiaxi_S · Dec 2025 · via Viator
Don’t book this, 14 hours in transit
This might have been the worst experience I’ve ever had in all my travels. Do yourself a favour and avoid this company. Let me just say, we were in a bus for about 14 hours and Abu Simbal for only 1 hour. The people running this have no respect for people’s time. For starters we were told the driver would pick us up at 4:00am and we were instead picked up at 4:40am. You would think we would head straight to Abu Simbal but rather we spent another 2 and a half hours picking up more people. We ended up reaching at 10:30 and only having an hour there. Again, I was told we would be home by 2-3pm as I had booked another tour. Instead we got back at 5pm because 1. They were taking their sweet time dropping people off and 2. One person went to go get McDonald’s that the tour guide accompanied him, while the rest of us waited. Not sure why that was allowed. Also expect to be starving the entire time, they make a stop at a coffee shop on the way but there is no real food anywhere throughout this journey. Abu Simbal itself was amazing but it’s unfortunate that the experience left us frustrated.
Spend the extra and book yourself a private car with the hotel and get there at a good time, spend how much time you want and leave accordingly.
Shubha_A · Dec 2025 · via Viator
Disorganised
This was a chaotic experience from start to finish.
Pickup: The bus was 1 hour late with zero heads-up. The provided phone/WhatsApp numbers didn't work, so I was left waiting in the dark with no info. Their excuse was 'every tour is like this today,' which was false as I saw many other buses pass by on time.
The Guide: Far from professional. We got less than 10 minutes of history explanation, no warning about the massive ticket queue, and were mostly left on our own.
Safety Risk: The scariest part was returning to the bus. I asked the driver if it was the 'Nice Tour' bus, and he said NO. I only got on because I recognized other passengers inside. If I hadn't, I might have been stranded.
Despite this mess, the 'guide' still had the audacity to ask for tips. I cannot recommend this operator.
Mark_C · Dec 2025 · via Viator
Very good!
I recommend Mustafa and Maro. Both of them are always taking care of everyone. I’m enjoy this trip!!!Nice trip!!!!!
YAJHEN_L · Dec 2025 · via Viator
The tour was good, but we...
The tour was good, but we should have had at least half an hour more at the temples (we had 90 minutes), so there was no time to look around properly or sit down. It was unpleasant that the tour guide came over to me on the spot, before the return journey, and wanted me to fill out this review form right there and then. I think it was too early for that. The 10-minutes-stop during the return journey was also only 8 minutes long...
DanielZoltan_S · Dec 2025 · via Viator
Mustafa is a friendly and...
Mustafa is a friendly and knowledgable guide, we got picked up at a spot closer to our hotel (not listed on the website) and we got dropped off near Philae Temple, which helped a lot.
Diyang_L · Dec 2025 · via Viator
.befertari
.temple was great. But Long way to come amd see it. Worth it. Mustafa our tour guide he explained all the details
arzu_b · Dec 2025 · via Viator
Transportation Abu Simbel for 30 USD
Acceptable, you are supposed to be picked up at 4 am, finally it was almost 5, it is 4 hrs one way, 2 hrs maximum in the temple and 4 hrs back in a van not so comfortable that maybe for the price is okay.
Greetings
Carlos_C · Dec 2025 · via Viator · Translated
We left at 4am and arrived at the hotel on time...
We left at 4am and arrived at the hotel on time.
I felt that the exchange beforehand was also polite and aimed at Japanese people.
Although I am not good at English, mostafa's guide was easy to listen to and I was able to participate with peace of mind.
Thank you.
MIE_K · Dec 2025 · via Viator · Translated
Abu Simbel visit
Good bus, excellent guide. Great value, I had a good time. I would appreciate if the place that we stopped had more nourishing food, but the trip was enjoyable none the less.
bradsL9995YF · Dec 2025 · via Tripadvisor
