These Terms and Conditions (“Terms”) govern your use of the Trivaway website and services (“we,” “us,” or “our”), including booking hotels and excursions in Hurghada. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using the Trivaway website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our website.
2. Use of Our Services
Eligibility: You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.
Account Creation: You may be required to create an account to access certain features or make bookings. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accurate Information: You agree to provide accurate and complete information when making a booking or using our services.
Non-Commercial Use: Our website and services are for personal, non-commercial use only. You may not use our website for any commercial or unauthorized purpose.
Prohibited Use: You agree not to:
Use our website in any way that violates applicable laws or regulations.
Impersonate any person or entity or falsely state your affiliation with any person or entity.
Interfere with or disrupt the operation of our website or services.
Attempt to gain unauthorized access to our systems or networks.
Use any automated means (e.g., robots, spiders) to access or collect data from our website without our prior written consent.
3. Bookings and Reservations
Booking Process: Bookings are subject to availability and confirmation by the relevant hotel or tour operator.
Booking Confirmation: A booking is confirmed when you receive a booking confirmation from us.
Payment: You agree to pay the full price of your booking as displayed on our website at the time of booking. Payment may be processed by a third-party payment processor.
Pricing: We strive to provide accurate pricing information, but errors may occur. We reserve the right to correct any pricing errors and to adjust your booking if necessary.
Taxes and Fees: Prices displayed on our website may include applicable taxes and fees. Any additional charges will be clearly indicated during the booking process.
Special Requests: We will forward any special requests (e.g., room preferences, dietary requirements) to the hotel or tour operator, but we cannot guarantee that they will be met.
Changes and Cancellations: Any changes or cancellations to your booking are subject to the terms and conditions of the relevant hotel or tour operator and our Cancellation Policy.
Hotel and Excursion Information: We provide information about hotels and excursions in good faith, but we do not guarantee the accuracy or completeness of this information. Hotel and excursion details, including descriptions, images, and amenities, may be subject to change.
4. Intellectual Property
The content on our website, including text, graphics, images, logos, and trademarks, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.
5. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our website or the accuracy, completeness, or reliability of any information or content.
We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
6. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services, including but not limited to:
Errors, inaccuracies, or omissions in any information or content.
Interruptions, delays, or failures in the operation of our website.
Loss or damage to your data or property.
The acts or omissions of any hotel, tour operator, or other third-party provider.
Any bookings made through our website.
Our total liability to you for any claim arising out of or relating to these Terms or your use of our website shall not exceed the amount you paid for your booking.
7. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of or relating to your use of our website, your violation of these Terms, or your violation of any rights of a third party.
8. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to these Terms or your use of our website shall be governed by and construed in accordance with the laws of Egypt. Any dispute shall be resolved exclusively in the courts of Egypt.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and, if appropriate, by other means (e.g., email). Your continued use of our website after the effective date of the revised Terms constitutes your acceptance of the updated Terms.
10. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11. Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us